Nejčastější dotazy

Máme opravdu plný metr za pouhý £ 1?

Yes, for every fabric in our £1 range, our customers get a FULL METRE for the same price most companies charge for a sample! 3 metres at Pound Fabrics often costs less than 1 metre if ordering elsewhere!

Vzhledem k zpětné vazbě od zákazníků jsme nyní spustili £ 2 a £ 3 na metrový rozsah! Jsou ještě vyšší v kvalitě a mnoho z těchto tkanin je diskontováno až 80%.

Bude moje objednávka v jedné délce?

Yes, the vast majority of orders are sent as one continuous length. Very rarely are orders sent in more than one length. If this is the case, we will usually try calling you before sending your order out to check if this is ok.

Jak je možné prodávat tak levné?

We have sourced the very best suppliers and are very selective with our buying. We often bulk buy and only select ranges which will provide you with the very best value. Some of our fabrics are high quality lines, however have minor print defects and so have been reduced giving you as much as 90% off the RRP. Pound Fabrics allows you to get the very best deals available so you can benefit from fabrics at the very lowest price!

Proč nemohu objednat měřiče 1 nebo 2?

We have a minimum order of 3 metres per fabric. This reduces the cutting time per metre and helps to keep our prices as low as possible for everyone. We strive to maintain our low prices and top service for everyone always.

Vzhledem k super nízké ceně většina zákazníků používá všechny tkaniny, které objednávají, a pokud si změní názor nebo mají nějaké náhradní, zachrání je, dá je jako dar, nebo je daruje školám nebo charitě. To nám pomáhá udržet naše ceny velmi nízké pro každého!

Webová stránka říká, že pouze 1m nebo 2m zůstaly na skladě, ale nedovoluje mi objednat. Jak je mohu přidat do košíku?

When there is less than 3 metres in stock, the system will allow you to order the fabric, but unfortunately only after two warning messages.

The system will initially warn that there is less than 3 in stock and if you click to continue, it will update stock to 3. After this, in checkout it will give a message stating that the basket needs updating, and only after this will the system put the correct quantity of 1 or 2 in basket. Apologies there is currently no easier way of doing this.

Proč se položky v mé objednávce říkají "na skladě"?

Often our website can be very busy, with lots of customers shopping for the same fabrics. Unfortunately, if another customer has the same item in their basket and checks out before you, it can cause the product to run out of stock before you check out.

Snažíme se přidávat nové tkaniny často a obnovovat staré oblíbené filmy tak často, jak jen to můžeme - takže pokud vám chybí tkanina, dejte si oči oloupaná, protože se může dostat znovu!

Prodáváte plné role látky?

Absolutně! Zavolejte prosím na 0330 998 0222, abyste o tom diskutovali.

Jaké jsou vaše možnosti doručení?

We offer one standard delivery option (within 5-7 working days). The price is based on the weight and quantity of your order, and includes the cost of picking, cutting, packing, processing and delivering your fabric. To provide you with the best value, we have capped the maximum delivery price at £9.99.

V případě plných objednávek a velkoobchodních objednávek nás prosím zavolejte a obdržíte nabídku.

Dodáváte mimo Spojené království?

Yes, we now ship to several international destinations - the full list can be seen when checking out.

Přijmete návraty?

Yes we do – just send your order back to us within 14 days for a full refund. Please note fabric must be unused and uncut and we are unable to refund delivery fees. We recommend a tracked method of shipping to return an item.

Budou tkaniny vypadat přesně tak, jako na fotografii?

Photos of all our fabrics are taken by ourselves to ensure quality. We inspect these and do our very best to ensure this is an accurate representation of the fabric. Please still bear in mind the actual colour may vary due to differences in lighting, monitor calibration, etc. The colours and quality of fabric may vary slightly when ordered at different times as each batch can be marginally different.

Bude moje tkanina přichycena nebo na roli?

All fabrics are sent folded. If you are a retailer and require your fabric on a roll, please contact us before ordering as full roll orders have a bespoke delivery price.

Pokud umístím dvě oddělené objednávky, můžu sloužit poštovné?

Bohužel náš systém objednávek neumožňuje kombinovat objednávky a obvykle se odesílají v samostatných balících. Neustále zlepšujeme naše systémy, abychom byli schopni v budoucnu.